3-Year Warranty
At Akicon-HVAC, we take pride in the quality and durability of our products. To demonstrate our commitment to customer satisfaction and product reliability, we offer a 3-Year Limited Warranty on all eligible kitchen appliances.
Coverage Overview
This warranty covers defects in material and workmanship under normal residential use for a period of three 3 years from the date of original purchase. During this time, we will repair or replace, at our discretion, any part of the appliance that proves to be defective due to improper manufacturing or materials.
What is Included
Defective Items
Malfunctions or breakdowns due to defective component.
Partial Replacement
Replacement parts and labor for covered repairs.
Malfunction
Electrical or mechanical failures under normal household usage.
Technical Matter
Free technical support during the warranty period.
What is Not Included
Misoperation Damage
Damage caused by improper installation, misuse, or accidents.
Normal Aging
Normal wear and tear, discoloration, or cosmetic damage.
Private Modification
Modifications or repairs made by unauthorized personne.
Second-Hand Sales
Second-hand purchased products do not come with warranties.
Warranty Claim Process
Proof of Purchase
Please provide your purchase documents, such as the order number, purchase details, payment information, etc.
Product SKU
Providing the accurate product number can help find the solution more quickly.
Product Issue Detailed Discription
Modifications or repairs made by unauthorized personne.
Photo or Video Files
Providing picture or video files will help us get the product issue and solve it for you more quickly.
Our support team will review your claim and provide further instructions, including repair or replacement options. If necessary, we may request the return of the defective product.
Limitations and Legal Rights
This limited warranty applies only to products purchased directly from Akicon-HVAC or an authorized reseller. It is non-transferable and applies only to the original purchaser. This warranty gives you specific legal rights, and you may also have other rights which vary by state or country.
Your Satisfaction, Guaranteed
At Akicon-HVAC, your satisfaction is our top priority. Our 3-Year Warranty reflects our confidence in the durability of our products and our commitment to long-term customer support. We are always here to help ensure your experience with our kitchen appliances is reliable, efficient, and worry-free.